Terms & Conditions

1. Introduction

Welcome to BcritoInfosoft's online store (the "Site"). These Terms & Conditions ("Terms") form a legally binding agreement between you (the "Customer", "you" or "your") and BcritoInfosoft (the "Company", "we", "us"). By accessing or using our Site in any way—browsing, placing an order, or using any other services—you accept and agree to be bound by these Terms.

2. Scope of these terms

These Terms apply to all purchases of products and any related services made through the Site. Separate terms may apply to promotional offers, giveaways, or third-party services referenced on the Site. In case of any conflict between these Terms and an offer-specific set of terms, the offer-specific terms will govern that offer.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Site or place an order. By placing an order, you represent and warrant that you are legally capable of entering into a binding contract and that the information you provide is accurate and complete.

4. Account registration

To place orders or access certain features you may be asked to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you discover or suspect unauthorized access.

5. Product information and pricing

We strive to provide accurate product descriptions, images and colors. However, we cannot guarantee that product descriptions or other content are completely free of errors. Prices displayed on the Site are quoted in the currency shown and include or exclude taxes as described on the order page. All prices are subject to change without prior notice, but price changes will not affect orders already accepted by us.

6. Placing an order

When you place an order, you are offering to purchase the products in your shopping cart. Orders are subject to availability and acceptance by us. We will confirm acceptance of your order by sending an order confirmation to the email address you provided. The contract between you and us will not be formed until we send that confirmation and the product(s) are dispatched.

7. Payment methods and security

We accept the payment methods displayed on the Site. Payments may be processed by third-party payment providers; all payment details you provide are handled by those providers and are subject to their terms. We do not store full payment card details on our servers. By submitting payment details you confirm that you are authorized to use them.

8. Shipping, delivery & risk of loss

Delivery estimates are provided as guidance only. While we make reasonable efforts to deliver within estimated timeframes, delays can occur. Risk of loss and title for items purchased from the Site pass to you upon our delivery to the carrier.

9. Returns, refunds & cancellations

Our returns and refunds policy is set out in a separate document on the Site ("Returns Policy"). Unless otherwise stated, the Returns Policy describes how to return products, the applicable time windows, and refund methods. We may, at our discretion, accept or refuse returns.

10. Promotions, coupons and discounts

Promotional offers are subject to specific terms that accompany each promotion. We reserve the right to cancel or modify promotions at any time. Only one discount can be applied to an order unless otherwise stated.

11. User content and reviews

If you post reviews, comments or other content on the Site, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt and display that content in connection with the Site and our business. You are responsible for the content you post and must not post content that is unlawful, defamatory, or infringing on third-party rights.

12. Intellectual property

All content on the Site, including text, graphics, logos, images, and software, is the property of BcritoInfosoft or its licensors and is protected by copyright, trademark and other intellectual property laws. You may use the Site for personal, non-commercial purposes only. Any other use requires our prior written consent.

13. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using the Site you consent to our collection and use of information as described in the Privacy Policy.

14. Third-party services

The Site may contain links to third-party websites, payment processors, or services. We do not control these third parties and are not responsible for their content, privacy practices, or terms. Your interaction with any third-party site is at your own risk.

15. Limitations of liability

To the fullest extent permitted by law, BcritoInfosoft and its officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Site or any products purchased. Our aggregate liability for direct damages arising from or related to these Terms shall not exceed the total amount you paid for the product that gave rise to the claim.

16. Warranties

The Site and all products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, except where prohibited by law. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

17. Indemnity

You agree to indemnify and hold harmless BcritoInfosoft and its affiliates from any claims, losses, liabilities, expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your violation of any law, or your negligent or willful misconduct.

18. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on the Site with the date of last revision. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

19. Governing law and dispute resolution

These Terms and any disputes arising out of or in connection with them are governed by and construed in accordance with the laws of the jurisdiction where BcritoInfosoft is registered. Any dispute that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless otherwise required by applicable law.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

21. Entire agreement

These Terms, together with any documents expressly incorporated by reference (including the Privacy Policy and Returns Policy), constitute the entire agreement between you and BcritoInfosoft regarding the Site and supersede all prior agreements between you and us relating to the subject matter hereof.

22. How to contact us

If you have any questions about these Terms, please contact our support team via the Contact page on the Site or email us at hello@bcritoinfosoft.com.